Retain Outdated Equipment
NEC DSX, NEC SV8100, Allworx & more
Do you currently use NEC DSX, NEC SV8100, or Allworx phones? We have some important information for you.
NEC DSX and SV8100 have reached “end of life”
The NEC DSX and SV8100 models have reached “end of support” and “end of life” by mid 2019. This means NEC will not manufacture additional parts, or provide software updates/upgrades for these systems.
Parts will remain available because these models have large installed user bases but will become increasingly expensive moving forward.
Allworx: No future enhancements
Allworx’s owner, Windstream, emerged from Chapter 11 bankruptcy in September, 2020. They announced the termination of Allworx field sales and engineering personnel; however, they will continue to provide inside sales (centrally based) and technical support. They will upgrade software as needed to maintain compatibility but have discontinued any major enhancements.
If you own either of these models…
You have the opportunity to plan for migration to a newer platform for voice communications. Many of the products under discussion are over 10 years old and due for upgrades anyway. Many businesses have migrated to IP technology during this timeframe, and within the last couple of years have moved to cloud-based voice. Cloud communications offer more flexibility, higher quality, and lower total cost of ownership.
What this means for you
This provides the following potential advantages: