Remote Work

Flexible work options for employees have been critical during the COVID19 pandemic and many businesses were unprepared for remote work. Employees started using their personal messaging apps to communicate with colleagues and customers. That works to an extent, but these apps expose personal information, such as social media statuses and personal phone numbers. In addition, the business transactions are often no longer traceable or recordable.

The need and desire for those work-from-anywhere options will continue in the future. We know you and your team don’t want to spend any time worrying about how the work will get done. That’s why we’re ready to help you redesign your telecommunications solutions and set up your teams to succeed from any location.

TEC offers communication solutions to facilitate productive remote work, independent of location and/or device type. The key is to provide multiple device and connection options. From desk phones to mobile devices to tablets and laptops, we can implement solutions to provide voice calling, video and web conferences, SMS, and chat capability for executives, sales, service professionals, and contact center teams. They all need effective and practical solutions like good microphones, Bluetooth headsets, and webcams to be heard and seen clearly.

Cloud, on-premise, and hybrid deployment options provide flexible ways to meet any organization’s needs both operationally and economically - the options don't stop there. Cloud can be public or private, connectivity can be wired or wireless, and devices can be landline or wireless - Wifi or cellular.

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We offer solutions that are designed for remote work. With iOS and Android apps, business communications are no longer tied to an office building or any physical location. Take your business extension and number with you anywhere to work on-the-go. Reply to Facebook and website messages, make and receive calls, chat with colleagues, start a video call from anywhere, share your screen with customers and colleagues, and ensure your customers are satisfied even when you’re working remotely.

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On-premise systems limit your ability to manage remote workers because they generally lack a direct connection to employees on the move. In contrast, moving your system to the cloud eliminates technological boundaries. Cloud solutions can route call traffic to any destination with an active internet connection. Routing calls to smartphones and home offices is just as easy as routing them to an office phone. Specialist features typically used in the office can also be utilized remotely.

Solutions from Mitel, 3CX, Lifesize, Star2Star, LogMeIn, Bigleaf Networks, Zoom, Microsoft, Skyswitch, and others.

Let TEC determine the best solution design for your business!

We’re ready to help you sort through the options to design the telecommunications solution that will keep your team at the top of their game and make their geography irrelevant.

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“They've always found a way, even when they've been busy, even when they've been in the middle of other projects to get [my work] done.”

Mike MacLennan Director of IT South Suburban Parks and Recreation August 21, 2020